Terms of Service

• By creating an account, you accept these terms
• If you don't agree, please don't use Helmly
• We may update these terms (we'll notify you)

• Helmly is a meeting notes and team management application for people managers
• Available via web browser at app.helmly.io
• New users receive a 14-day free trial with full Pro access
• After trial, a paid Pro subscription is required for continued access
• Existing founding members retain lifetime Pro access as per their original agreement

• You must be at least 18 years old
• Provide accurate information when signing up
• One account per person
• Keep your password secure
• You're responsible for activity on your account

Free trial:

• All new accounts receive a 14-day free trial with full Pro features
• A valid payment method is required to start the trial
• You will not be charged during the trial period
• If you cancel before the trial ends, you will not be charged

Pro subscription pricing:

• £5/month or £50/year (GBP)
• €6/month or €60/year (EUR)
• $7/month or $70/year (USD)
• Currency is auto-detected based on your location with a manual override option
• Annual plans offer a discount compared to monthly billing

Payment terms:

• Secure payment processing via a PCI-DSS Level 1 certified provider
• Subscriptions automatically renew at the end of each billing period
• You will be notified before any price changes take effect
• Cancel anytime from your account settings

Refunds:

• If you cancel, you retain access until the end of your current billing period
• No partial refunds are issued for unused portions of a billing period
• Refunds for billing errors are processed within 5-7 business days
• Contact support@helmly.io for any billing disputes

• If you do not subscribe after your trial ends, your account will be placed on a limited free tier
• Free tier access is limited to 5 team members and read-only access to existing data
• You can upgrade to Pro at any time to restore full access
• Your data is retained for 90 days after your trial or subscription ends
• We may change free tier limitations with 30 days notice

You agree NOT to:

• Upload illegal, harmful, or abusive content
• Attempt to hack, break, or exploit the service
• Use Helmly to spam or harass others
• Share your account credentials
• Violate any laws while using Helmly

• You own your meeting notes and tasks
• We store them securely on your behalf
• You can delete your account anytime (Settings → Delete Account)
• Deleted data is removed within 30 days
• We don't claim any rights to your content

• We strive for reliable service
• We don't guarantee 100% uptime (maintenance happens)
• Service provided “as is” without warranties
• We're not liable for any downtime or data loss

• Helmly owns the service, code, design, and branding
• You own your content (notes, tasks, data)
• Don't copy, modify, or redistribute Helmly

• Service provided “as is”
• We're not liable for indirect damages
• Maximum liability limited to amount you've paid us
• Some jurisdictions don't allow limitations; these may not apply to you

You can cancel anytime:

• Trial: Cancel before the trial ends and you won't be charged
• Pro subscription: Cancel anytime; you keep access until the end of your billing period
• Delete your account entirely in Settings → Account

We can terminate for:

• Violation of these terms
• Illegal activity
• Abuse of the service
• You'll receive notice and a reasonable chance to correct the issue first

After termination:

• Your data is retained for 90 days, after which it is permanently deleted
• You may request a data export before account deletion by contacting support@helmly.io

• We may update these terms
• You'll be notified of changes via email
• Continued use means you accept new terms